Research Analyst Services – Market Insights, Reports & Recommendations
Investor Charter for Research Analysts (RAs)
A. Vision and Mission Statements for Investors
Vision: Empower investors to make informed and secure investment decisions.
Mission: Ensure that every investor has access to appropriate investment products aligned with their needs, can effectively manage and monitor their investments to achieve financial goals, and enjoys overall financial well-being.
B. Business Activities Undertaken by Research Analysts for Investors
Publish research reports based on comprehensive research activities.
Provide independent and unbiased views on securities.
Offer recommendations with transparent disclosure of any financial interests in the recommended securities.
Base research recommendations on publicly available information and well-founded observations.
Conduct annual audits to ensure compliance and integrity.
C. Services Provided to Investors (No Indicative Timelines)
Client Onboarding: Facilitate seamless onboarding of clients.
Disclosures to Clients:
Distribute research reports and recommendations without discrimination.
Maintain confidentiality regarding the publication of research reports until they are made public. Securities and Exchange Board of India
D. Grievance Redressal Mechanism
Investors should first approach the concerned Research Analyst with any grievances, ensuring resolution within 30 days.
If unsatisfied, investors can lodge complaints through SEBI's SCORES portal, a centralized web-based complaints redressal system. SEBI addresses complaints registered via SCORES with the concerned intermediary for timely redressal. SCORES also facilitates tracking the status of complaints.
For physical complaints, investors may write to:
Office of Investor Assistance and Education
Securities and Exchange Board of India (SEBI)
SEBI Bhavan, Plot No. C4-A, 'G' Block
Bandra-Kurla Complex, Bandra (E)
Mumbai - 400 051
E. Investor Responsibilities
Do's:
Engage only with SEBI-registered Research Analysts.
Verify the Research Analyst's valid registration certificate.
Check the SEBI registration number.
Refer to the list of all SEBI-registered Research Analysts available on the SEBI website.
Pay attention to disclosures made in research reports before investing.
Make payments to Research Analysts through banking channels only and retain duly signed receipts detailing the payments.
Before purchasing securities or applying in public offers, review the research recommendations provided by your Research Analyst.
Ask relevant questions and clarify doubts with your Research Analyst before acting on recommendations.
Report to SEBI any Research Analyst offering assured or guaranteed returns.
Don'ts:
Do not provide funds to the Research Analyst for investment purposes.
Avoid falling prey to enticing advertisements or market rumours.
Do not be swayed by limited-period discounts, incentives, gifts, etc., offered by Research Analysts.
Never share your trading and demat account login credentials and passwords with the Research Analyst.
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ATTENTION INVESTORS!
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Beware of guaranteed returns:
Beware of fixed/guaranteed/regular returns/ capital protection schemes. Brokers or their authorized persons or any of their associates are not authorized to offer fixed/guaranteed/regular returns/ capital protection on your investment or authorized to enter into any loan agreement with you to pay interest on the funds offered by you. Please note that in case of default of a member claim for funds or securities given to the broker under any arrangement/ agreement of indicative return will not be accepted by the relevant Committee of the Exchange as per the approved norms. -
Do not keep funds idle:
Do not keep funds idle with the Stock Broker. Please note that your stock broker has to return the credit balance lying with them, within three working days in case you have not done any transaction within last 30 calendar days. Please note that in case of default of a Member, claim for funds and securities, without any transaction on the exchange will not be accepted by the relevant Committee of the Exchange as per the approved norms. -
Check account settlements:
Check the frequency of accounts settlement opted for. If you have opted for running account, please ensure that your broker settles your account and, in any case, not later than once in 90 days (or 30 days if you have opted for 30 days settlement). In case of declaration of trading member as defaulter, the claims of clients against such defaulter member would be subject to norms for eligibility of claims for compensation from IPF to the clients of the defaulter member. These norms are available on Exchange website at following link: https://www.nseindia.com/invest/about-defaulter-section. -
No direct security transfers:
Brokers are not permitted to accept transfer of securities as margin. Securities offered as margin/ collateral MUST remain in the account of the client and can be pledged to the broker only by way of ‘margin pledge’, created in the Depository system. Clients are not permitted to place any securities with the broker or associate of the broker or authorized person of the broker for any reason. Broker can take securities belonging to clients only for settlement of securities sold by the client. -
Keep contact details updated:
Always keep your contact details viz. Mobile number/Email ID updated with the stock broker. Email and mobile number is mandatory and you must provide the same to your broker for updation in Exchange records. You must immediately take up the matter with Stock Broker/Exchange if you are not receiving the messages from Exchange/Depositories regularly. -
Verify trades regularly:
Don't ignore any emails/SMSs received from the Exchange for trades done by you. Verify the same with the Contract notes/Statement of accounts received from your broker and report discrepancy, if any, to your broker in writing immediately and if the Stock Broker does not respond, please take this up with the Exchange/Depositories forthwith. -
Review weekly statements:
Check messages sent by Exchanges on a weekly basis regarding funds and securities balances reported by the trading member, compare it with the weekly statement of account sent by broker and immediately raise a concern to the exchange if you notice a discrepancy. -
Avoid unauthorized transfers:
Please do not transfer funds, for the purposes of trading to anyone, including an authorized person or an associate of the broker, other than a SEBI registered Stock broker.”