Investor Charter for Research Analysts (RAs)

A. Vision and Mission Statements for Investors

Vision: Empower investors to make informed and secure investment decisions.

Mission: Ensure that every investor has access to appropriate investment products aligned with their needs, can effectively manage and monitor their investments to achieve financial goals, and enjoys overall financial well-being.

B. Business Activities Undertaken by Research Analysts for Investors

Publish research reports based on comprehensive research activities.

Provide independent and unbiased views on securities.

Offer recommendations with transparent disclosure of any financial interests in the recommended securities.

Base research recommendations on publicly available information and well-founded observations.

Conduct annual audits to ensure compliance and integrity.

C. Services Provided to Investors (No Indicative Timelines)

Client Onboarding: Facilitate seamless onboarding of clients.

Disclosures to Clients:

Distribute research reports and recommendations without discrimination.

Maintain confidentiality regarding the publication of research reports until they are made public. Securities and Exchange Board of India

D. Grievance Redressal Mechanism

Investors should first approach the concerned Research Analyst with any grievances, ensuring resolution within 30 days.

If unsatisfied, investors can lodge complaints through SEBI's SCORES portal, a centralized web-based complaints redressal system. SEBI addresses complaints registered via SCORES with the concerned intermediary for timely redressal. SCORES also facilitates tracking the status of complaints.

For physical complaints, investors may write to:

Office of Investor Assistance and Education
Securities and Exchange Board of India (SEBI)
SEBI Bhavan, Plot No. C4-A, 'G' Block
Bandra-Kurla Complex, Bandra (E)
Mumbai - 400 051

E. Investor Responsibilities

Do's:

Engage only with SEBI-registered Research Analysts.

Verify the Research Analyst's valid registration certificate.

Check the SEBI registration number.

Refer to the list of all SEBI-registered Research Analysts available on the SEBI website.

Pay attention to disclosures made in research reports before investing.

Make payments to Research Analysts through banking channels only and retain duly signed receipts detailing the payments.

Before purchasing securities or applying in public offers, review the research recommendations provided by your Research Analyst.

Ask relevant questions and clarify doubts with your Research Analyst before acting on recommendations.

Report to SEBI any Research Analyst offering assured or guaranteed returns.

Don'ts:

Do not provide funds to the Research Analyst for investment purposes.

Avoid falling prey to enticing advertisements or market rumours.

Do not be swayed by limited-period discounts, incentives, gifts, etc., offered by Research Analysts.

Never share your trading and demat account login credentials and passwords with the Research Analyst.